Mba Motel Management

 Mba Resort Management Article


Profession Objectives

" To succeed in anything to which I was responsible”

Educational Qualification

❖ Higher Extra (2000 – Passed out)

Govt. Males Higher Second School, Nilakkottai.

вќ– Diploma or degree in Hotel Management & Catering Technology (2000 to 2003) Sri Balaji University of Hotel Management & Catering Technology, Trichy.

Approved by A. I actually. C. Capital t. E Government of India - New Delhi.

❖ Doing MBA – Lodge Management in IIBMS – The American indian Institute of Business Management and Research. Approved by Maharastra Govt Regd.


в–Є GRT GRAND DAYS - Chennai, in F& N ServiceВ - Via 6. doze. 2000 to 10. 1 . 2001. -Winter Trainning в–Є ITDC- Forehead Bay Ashok Beach Resort – Mamallapuram, in all the major departments from 15. 4. 2001 to 14. 10. 2001 - Professional Exposure TrainingВ.

Professional KNOWLEDGE:

вќ‘ В Worked in HOTEL MASS - since CAPTAIN centered at Pondicherry from November 2003 to Oct 2006. вќ‘ Employed in - HM Group -- (Unit of Chang Hotels), as ELDERLY CAPTAIN based at Bangalore from 06 2007 to still now.

Job Responsibilities: • To ensure myself and my own team members to provide the highest standard of customer service to our customers. • To create a pleasing environment for customers by offering respect service by understanding their frame of mind. • To co-ordinate with development team and with my team members to assure timely delivery of services. • To supervise, encourage and educate team members by using an assigned move • To keep up courteous connection with customers at all times • To update knowledge of merchandise information and pricing. • To assist associates in placing, reviewing and delivering consumer orders. • To designate workstations and also to schedule of task & breaks. • To train of new employees and making them conscious of product information, delivery lead time and costs. • To experience a healthy connection with...


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